Frequently Asked Questions

We specialize in 100% human hair wigs, hair bundles, lace frontals and closures, mink lashes, and silk/satin hair accessories. All products are curated for quality, style, and luxury.

We recommend checking our product descriptions for length, texture, and hair type. For personalized guidance, you can reach out to our Customer Care team via email or live chat.

Currently, we ship only within the United States. International shipping may be available in the future.

Orders are processed within 1–3 business days. Standard shipping typically takes 3–7 business days, expedited shipping 2–3 days, and overnight shipping 1 business day. Delivery times may vary due to carrier delays.

Once your order ships, you will receive a tracking number via email. You can use this number to monitor your shipment at any time.

If your order is lost or damaged, please contact our Customer Care team within 7 days of delivery. We will work with the carrier to replace or refund your order promptly.

Yes! We accept returns and exchanges on eligible products. Please see our Return & Refund Policy for full details and instructions.

Absolutely! All our wigs, bundles, and closures are made from 100% human hair, ensuring natural look, feel, and styling versatility.